tru
had another letter today from True Fitness. it replies to the Letter written by the National Consumer Complaints Centre refering to my complain regarding my termination from the centre.
i had written 2 letters so far and they had not replied back any of my questions.
my question was:
1. why is it that it written in the agreement that i am in a 24months contract; but the first payment of 1st & last month (when i signed he agreement) meant payment for 1 month + 26th month?? it is not included in the 24 montsh agreement.
2. there was no mention of extension of membership of the same amount of months for the months of suspension to medical reason. therefore why was my membership being extended?
the NCCC has been much help, enlightening me to the fact that as CONSUMER we have every right to terminat from any FUTURE SERVICE such as gym membership but within terms and condition as stated by CONSUMER PROTECTION ACT 1999 SECTION 17(2). Therefore it is ILLEGAL for any fitness centre to state that YOU CANNOT TERMINATE the membership
TRUE FITNESS SUCK!
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